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Privacy Policy

Lineout Media Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services, in accordance with the General Data Protection Regulation (GDPR).

 

1. Who We Are

Lineout Media Ltd is a video production company based in the UK, providing filming, editing, and animation services. For the purposes of the GDPR, we are the "data controller" of your personal data.

Contact Information:
Email: info@lineoutmedia.co.uk
Address: Suite 150, Hill House, 210 Upper Richmond Road, Putney, SW15 6NP
Phone: 03333441180

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2. What Data We Collect

We may collect and process the following personal data:

  • Contact Information: name, email address, phone number

  • Project Details: information you provide related to a project or enquiry

  • Usage Data: your IP address, browser type, pages visited, and other technical data from cookies and analytics tools

  • Marketing Preferences: your preferences in receiving communications from us

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3. How We Collect Your Data

We collect data in the following ways:

  • Direct interactions: when you contact us via our website, email, or phone

  • Automated technologies: through cookies and similar tracking technologies when you use our website

  • Third parties: such as analytics providers (e.g., Google Analytics)

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4. How We Use Your Data

We use your data to:

  • Respond to enquiries or project requests

  • Provide our video production services

  • Improve our website and customer experience

  • Comply with legal obligations

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5. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

  • Contractual necessity: to perform a contract with you

  • Consent: where you have given explicit permission

  • Legal obligation: to comply with the law

  • Legitimate interests: to improve our services and protect our business

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6. Data Sharing

We may share your personal data with:

  • Service providers acting as processors (e.g., hosting, analytics, email)

  • Professional advisers (e.g., accountants, legal teams)

  • Regulatory bodies or authorities if legally required

We never sell or rent your data to third parties.

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7. International Transfers

If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses or adequacy decisions).

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8. Data Retention

We retain personal data only as long as necessary for the purposes for which we collected it, including legal, accounting, or reporting obligations.

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9. Your Rights

You have the following rights under GDPR:

  • Access your personal data

  • Rectification of inaccurate or incomplete data

  • Erasure of your data ("right to be forgotten")

  • Restriction of processing

  • Objection to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, email us at info@lineoutmedia.co.uk.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

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11. Complaints

If you have concerns about our use of your data, please contact us. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

Website: https://www.ico.org.uk

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